Built to help Insurance Carriers, MGAs, and Insurtech startups grow faster.
Build lasting loyalty with exceptional experiences.
Policyholder-obsessed call center solutions for FNOL and Claims delivered by US-based experts in insurance.
“I don’t have time for headaches. I just want to know that claims will be handled right. Working with Covenir is a relief … like clicking an easy button.”
Scale your team while maintaining control.
Outsourcing doesn’t have to mean sacrificing oversight. With our scalable, insurance-exclusive services, deep expertise, and reporting protocols, you can ramp up operations without lowering expectations.
“I definitely recommend Covenir’s services. They are knowledgeable and solution-focused.”
Reduce costs without compromising on compliance.
Get the peace of mind of working with a vendor who has managed millions of policyholder interactions with zero breaches or compliance failures. Plus, our IntelliMail Advantage proof of mail solution is proven to reduce costs.
“I highly recommend Covenir’s print mail services. The Covenir team is proactive and staffed by great people.”
Not sure of your needs?
We know the insurance industry and BPO solutions inside-out and and create custom outsourcing solutions for every business function. Imagine the experience, we can deliver.
Download our Insurance Call Center Selection Guide
Ask these 13 questions first, before choosing a partner
Explore Our Insurance Outsourcing Case Studies
Scaling Customer Service Success with Covenir
Scaling Customer Service Success with CovenirThe Challenge A major insurance carrier in New York...
Re-Imagining Print and Mail Operations: A Covenir Success Story
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Scale Rapidly in a Dog-Eat-Dog World
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Follow Our Thought Leadership
The Definitive 2025 Guide to Insurance BPO
What is an Insurance BPO? Here's The Basics Outsourcing is a common business practice used across...
Covenir IMA: The Future for Proof of Mail Print and Mail Services For Insurers
Learn how Covenir IntelliMail Advantage helps insurers streamline print and mail services for proof of mail, stay compliant and reduce costs.
Changing Proof of Mail Laws: What Every Insurer Needs To Know
As public sentiments surrounding insurance companies darken and legal challenges increase,...