Resources.
Engage With Our Expertise.
From white papers and case studies, to one-pagers, guides and profile sheets, we have all the expert tools and references you need to accurately and efficiently evaluate your insurance business process outsourcing needs — and select the right onshore services partner to help you solve for them. Browse our resource library to benefit from the depth and breadth of our industry experience.
eBook – Enhancing Your Frontline Services
Download our new eBook to learn how you can enhance your frontline services though insurance outsourcing. Onshore Call Center outsourcing, FNOL Intake, Licensed Sales Agents, and more. Pursue innovation and scale faster.
eBook – Outsourced Print Distribution and Virtual Mailroom
Discover the secrets to efficient and compliant print and mail services with our latest eBook. Learn how partnering with a specialized BPO can streamline your print and mail operations, reduce costs, and improve policyholder satisfaction. This guide covers the benefits, challenges, and best practices associated with outsourcing these services.
eBook – How to Outsource Your Back Office Support
Outsourcing back-office support is increasingly becoming a best practice for insurers looking to cut costs and focus on core competencies and growth. In this eBook, we’ll discuss some principles to keep in mind when outsourcing your back-office support and offer tips for finding the right outsourcing partner.
Virtual Mail Room & Remote Print Automation Profile
Remote work is here to stay. That means your team members may not be in the office to send and receive mail and checks on a daily basis. If you’re searching for technology to fill the remote work gaps, our Virtual Mail Room and Remote Print Automation services may the solutions you need. Download our profile sheet to learn more and contact us to explore next steps.
Insurance Call Center Selection Guide
An insurance call center can help you with everyday tasks like policyholder services, or with unexpected surges, like you experience during major claims events. They can also help with special projects like reach-outs to your insureds. Having an outsourced call center on your side is important – but selecting the right insurance call center is even more important. Use this guide to vet and compare your options.
Pet Insurance Print/Mail Case Study
In some companies, operations can become the tail that wags the dog. Not so at FIGO. Covenir’s agile and scalable print/mail services have helped FIGO grow seamlessly. Discover how FIGO has saved money and streamlined operations with Covenir as its partner.
How to Solve 3 of Your Most Daunting Remote Work Challenges
Remote Work is Here to Stay. This is an opportunity to revolutionize your entire operation … and make your business more scalable in the process. Our all-new report shows you how to automate the handling of all things paper, and give your people more freedom to focus on mission-critical functions!
Rethinking Paper Check Processing
Have you ever wondered if there’s an easier way to receive and process paper checks? The answer is YES. This QA sheet provides all the details including the differences between a lockbox and an intelligent lockbox and also how Image Cash Letter and Remote Deposit Capture processes work. Read it to discover how digital technology can transform your everyday processes.
Covenir Services Profile
Want to know all the ways Covenir can help your company operate more efficiently and grow without infrastructure? This quick one pager gives you the “elevator speech.” Download it and contact us if you’d like to start a conversation.