Insurance BPO Solutions
Vision, Meet Execution
Outsource your insurance operations with Covenir’s onshore Insurance BPO Solutions, offering efficient, proactive, and on brand personalized services. Focus on growth and innovation while we handle execution and customer engagement.
We’re Not an Extension of Your Team, We ARE Your Team.
Insurance Outsourcing Frontline Services
Fully trained and experienced insurance call center and customer service support team and production advisors.
Insurance Outsourcing: Back Office Support
Premium Services including inbound premium payments to outbound agency commission checks and underwriting support and services
Outsourced Print Distribution
Full-service print and distribution with a virtual mail room to modernize communication processes.
Not sure of your needs?
We know the insurance industry and BPO solutions inside-out and and create custom outsourcing solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
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Follow Our Thought Leadership
How to Ensure Data Security and Compliance in Outsourced Customer Service
In today’s insurance market, data reigns supreme as the digital age takes hold and more data is...
INFOGRAPHIC – Insurance BPO Market Trends
Insurance premium costs are increasing, companies are struggling with recruitment, consumers are...
Performance Measurement in Insurance BPO Solutions: Tracking Key Metrics
Finding the right BPO partner is only the first step to a successful outsourcing strategy. Insurers also need to continuously monitor performance.