Built to help Insurance Carriers, MGAs, and Insurtech startups grow faster.
Build lasting loyalty with exceptional experiences.
Policyholder-obsessed call center solutions for FNOL and Claims delivered by US-based experts in insurance.
“I don’t have time for headaches. I just want to know that claims will be handled right. Working with Covenir is a relief … like clicking an easy button.”
Scale your team while maintaining control.
Outsourcing doesn’t have to mean sacrificing oversight. With our scalable, insurance-exclusive services, deep expertise, and reporting protocols, you can ramp up operations without lowering expectations.
“I definitely recommend Covenir’s services. They are knowledgeable and solution-focused.”
Reduce costs without compromising on compliance.
Get the peace of mind of working with a vendor who has managed millions of policyholder interactions with zero breaches or compliance failures. Plus, our IntelliMail Advantage proof of mail solution is proven to reduce costs.
“I highly recommend Covenir’s print mail services. The Covenir team is proactive and staffed by great people.”
Not sure of your needs?
We know the insurance industry and BPO solutions inside-out and and create custom outsourcing solutions for every business function. Imagine the experience, we can deliver.
Explore Our Insurance Outsourcing Case Studies
Focus on Growth… Without Operational and Staffing Challenges
Focus on Growth… Without Operational and Staffing ChallengesThe Company Headquartered in...
Delight Policyholders & Agents With an FNOL “Easy” Button
Delight Policyholders & Agents With an FNOL "Easy" ButtonThe Company Headquartered in Tampa,...
Support Rapid Insurance Growth… Without the Infrastructure
Support Rapid Insurance Growth… Without the InfrastructureThe Need A Florida-based homeowners...
Follow Our Thought Leadership
Why Insurance Firms are Turning to Outsourced Customer Support
Outsourcing insurance processes has been growing in popularity across the industry. From...
2025 Insurance Carrier Trends For Leaders of Claims, Ops and IT
The insurance industry is rapidly evolving, driven by technological advancements, shifting...
The Future of Insurance: What the Next Era Holds
The insurance industry continues to evolve in response to changing consumer demands, macroeconomic...