Insurance Outsourcing Services

Stronger Operations. Even Stronger Policyholder Bonds.

Reduce costs, accelerate growth and strengthen policyholder connection with insurance-focused BPO services trusted by more than 60 insurers.

BPO insurance services expert

Onshore Insurance Solutions For Growth-Minded Teams

Whether you’re facing rising customer expectations, compliance pressures, or the need to scale quickly, we’ve got you covered with flexible BPO solutions designed to:

  • Reduce overhead and operational friction  – Most insurers experience a 1% cost savings or more when implementing our Covenir IntelliMail Advantage solution

  • Deliver policyholder-obsessed service – Our Covenir Call Surge Guarantee ensures unwavering call center service even during call center volume spikes and is the only call center solution backed by a $500 guarantee

  • Support regulatory compliance with confidence – Millions of transactions and 0 compliance issues

  • Help you scale without adding complexity – Proven to scale up to meet the needs of insurers like you

​Explore our services to get started.

FNOL & Claims

Claim response makes or breaks customer satisfaction. Find out how Covenir can help you deliver when it matters most.

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Customer Service

Customer experience is the key to building your business. Discover how Covenir can exemplify your brand promise.

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Print/Virtual Mail Room

Discover a fast, reliable method of managing communication by automating outbound print/mail and inbound mail handling.

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Premium Services

When it comes to money, there are always a few things that don’t add up. Find out how Covenir can help eliminate premium discrepancies.

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Underwriting Support

There are many steps in policy onboarding and maintenance. Covenir knows them all and provides on-demand intelligence.

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Product Sales Advisors

You don’t have to reinvent the wheel to sell direct-to-consumer. Discover how Convenir can power your growth.

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