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Whether it’s about delivering transparent frontline support, flawless customer communications or efficient back-office services, Covenir has partnered with insurers and MGAs of all sizes and descriptions to execute on their business vision. In the process, we’ve learned a lot about insurance best practices. Let our experiences inform you, and our creative thinking inspire you. Read and subscribe to our blog — and set a fresh course for growth and innovation.
Top 9 Insurance Outsourcing Challenges and Strategies to Overcome Them
Outsourcing certain insurance processes to third-party vendors can be the key for insurers to unlock operational efficiency and stay agile and...
Insurance Call Centers Can’t Ignore These New Stats on Changing Customer Expectations
Insurance customers demand a lot more than they used to. They expect to be able to use the communication channels of their choice, whether that’s...
8 Proven Growth Strategies for Insurance Companies
For decades, insurance was a well-established market, characterized by mature business models and predictable, recurrent revenue streams. Growth...
2024 Insurance Risk Management Guide: Challenges, Tips & More
Insurance and risk: the two go hand in hand. Though the industry is based on risk, new roadblocks are challenging the traditional insurance...
Automated Insurance Underwriting: The Benefits and Limitations
Automation plays a significant role across the entire economy, particularly in the insurance industry, where insurers have been using it to...
The Future of Direct-to-Consumer Insurance Sales
Insurers have been transitioning from traditional distribution channels to online platforms over recent years, and this trend will only increase as...
First Notice of Loss (FNOL): How It Works, Outsourcing Options, and More
Insurers looking to boost operational efficiency and identify areas for cost savings often turn to outsourcing. While there are many insurance...
Understanding the Insurance Customer Journey to Drive Business Growth
From the time a consumer realizes they need new insurance coverage to when they renew their policy, insurers have opportunity to engage and foster a...
10 Ways Insurance Outsourcing Can Help You Grow
Is a “do-it-yourself” approach holding your company back? Most leaders understand that delegation is the key to unleashing rapid growth. But some...