Insurers looking to boost operational efficiency and identify areas for cost savings often turn to outsourcing. While there are many insurance workflows that can be outsourced, the First Notice of Loss, or FNOL process, is one of the most common. FNOL in insurance...
From the time a consumer realizes they need new insurance coverage to when they renew their policy, insurers have opportunity to engage and foster a positive customer experience. The goal is to drive better retention and growth by creating loyal policyholders who are...
Is a “do-it-yourself” approach holding your company back? Most leaders understand that delegation is the key to unleashing rapid growth. But some leaders only delegate to employees within their own organizations. That’s limiting. They could achieve so much more with...
Business process outsourcing (BPO) solutions have been widely used in the insurance industry for decades, providing operational efficiencies and allowing providers to focus on what they do best. BPO partners take care of various functions – like claims...
The global insurance market has grown remarkably in recent years. Between 2020 and 2021 alone, it grew about 13%. Looking ahead, this impressive growth should remain, with experts projecting a CAGR of 8.5% for the global commercial insurance industry through 2028....
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