Many aspects of life have become hyper-personalized. Take a minute to think about your own daily experiences. Amazon suggests new books, Netflix recommends new shows, retail websites recommend hot items, and your Google browser presents results – all based on your...
As we move through 2024, insurers need to contemplate their strategies to ensure their products and operating models are fit for purpose in the evolving market landscape. These lifestyle changes present insurers with opportunities to connect with their policyholders...
Insurers can reduce their operating costs through strategic onshore outsourcing, consolidating their tech stack, and improving the efficiency of core functions like underwriting, claims management, and customer support. Across nearly all industries, companies seek to...
The top insurance BPO companies possess specialized insurance knowledge as well as soft skills like strong communication, excellent problem-solving, adaptability, time management, and more. When you decide to outsource key insurance processes like underwriting or...
Given the unique ongoing market pressures, the skills required for success in the insurance space are constantly shifting. With emerging technologies, changing consumer demands, and new market entrants, insurers cannot remain stagnant with their staff development if...
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