Humanizing Insurance Claim Services in Times of Crisis

Humanizing Insurance Claim Services in Times of Crisis

In an age where online access and convenience are all the rage in the insurance world, the importance of offering a human touch cannot be understated. In fact, it can even be what makes you stand out from industry peers who are hyper-focused on automating and...
What to Consider When Outsourcing Insurance Claims

What to Consider When Outsourcing Insurance Claims

In the insurance space, the practice of outsourcing continues to grow in popularity. A recent report from Verified Market Research shows the insurance business process outsourcing (BPO) market is expected to grow at a compounded annual growth rate (CAGR) of 4.20% from...