Insurance Services Outsourcing: Five Ways to Control Quality

Insurance Services Outsourcing: Five Ways to Control Quality

You’ve decided you’re in need of insurance services outsourcing, but you have concerns. You need to get some processes off your plate so your company can focus on mission-critical functions, but you don’t want to be left out of the loop. You want to outsource,...
COVID Coverage Exclusions: What’s Happening Now

COVID Coverage Exclusions: What’s Happening Now

The pandemic has been a major source of financial loss for many businesses. According to Axios, businesses are shelling out money on plexiglass shields and other equipment, while Yelp says that more than 132,000 local businesses have closed and more than half of them...
Nuclear Verdicts: A New Normal for Insurance Underwriting

Nuclear Verdicts: A New Normal for Insurance Underwriting

How much could one accident cost a company? If a sum of $90 million sounds farfetched, keep reading. According to Freightwaves, a $90 million verdict against Werner Enterprises may be the biggest award in trucking history, but it’s also part of a trend of rising...
Why Insurance Policyholder Experience is the New Business Currency

Why Insurance Policyholder Experience is the New Business Currency

Insurance companies can’t function without customers. Customers won’t stay if they don’t have good experiences. Here’s why policyholder experience is the new business currency. First Impressions Matter If you don’t make a good first impression, you might not get...