The insurance industry continues to evolve in response to changing consumer demands, macroeconomic conditions, and emerging technologies. As the year comes to a close and we reflect on where we’re headed in 2025, we see a continued shift toward policyholder-centric...
A key aspect of delivering an exceptional policyholder experience is effective insurance claims management. However, insurance carriers will need to overcome common roadblocks like claim complexities, data security challenges, fraud risks, and evolving policyholder...
The competitive landscape for insurance providers is constantly changing. New startups are entering the market, existing insurance providers are adapting to keep up with trends in the industry, and digital marketing avenues are reaching new heights. In order to stay...
by Collective Team | Nov 4, 2024 | Last Updated: Dec 18, 2024
The insurance back-office refers to critical functions like underwriting, claims processing, premium accounting, policy administration, data entry and other administrative work. These tasks don’t typically require direct client interaction but support ongoing...
by Collective Team | Nov 4, 2024 | Last Updated: Dec 18, 2024
Mail and print distribution likely aren’t an insurer’s strong suit. Yet timely and accurate correspondence is a crucial aspect of insurance operations. Since it’s not a core competency for insurers, managing the costs, technology, and systems involved with this...
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