You probably heard that certain crimes – namely ransomware – increased during the pandemic. It looks like mail theft may have increased, too. According to NBC News, although postal inspectors don’t have a reliable system for tracking crime, there’s at least anecdotal...
Extreme weather events are becoming more frequent. For insurers, this means that a surge in claims is more likely. With current hiring challenges, it’s more important than ever to have a “Plan C” ready and waiting. Natural Disasters Are Becoming More Frequent – And...
Brand loyalty is down. According to Campaign US, a study found that brand loyalty dropped in 2020 as consumers struggled with economic problems and supply chain issues. Between March and November, the brand loyalty measure decreased from 65% to 49%. The insurance...
The Great Resignation doesn’t appear to be slowing down. The resulting staffing shortages are impacting many industries, including insurance, and more resignations may be coming. Keeping operations running smoothly is tricky when you don’t know whether your workers...
When your insurance customers experience a claim, you want them to report it as soon as possible. You probably require prompt reporting because you know a timely FNOL is important to get the claim off to a strong start. But what about your customers? They want the...
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