by Collective Team | Jan 31, 2024 | Last Updated: Feb 21, 2025
Proper insurance staffing ensures teams have the right talent and expertise to facilitate efficient claims processing, underwriting, and customer service. However, recruiting qualified insurance professionals can be tedious and expensive, especially in the face of...
From inbound premium payments to outbound agency commission checks, a lot of money goes in and out of your insurance operation. And when it comes to money, it’s not always plain sailing. Inevitably, there will be payments that don’t match up and confounding billing...
by Collective Team | Jan 15, 2024 | Last Updated: Mar 1, 2024
As insurers expand their business, many find themselves serving an increasingly diverse policyholder base whose primary language may not always be English. In order to offer a more policyholder-centric service for all policyholders, insurers are starting to partner...
by Collective Team | Jan 10, 2024 | Last Updated: Jan 24, 2024
The insurance sector is rapidly evolving, presenting abundant opportunities for sales advisors to broaden their horizons and capitalize on the industry’s growth. Current forecasts suggest a robust annual compound growth rate of about 9% through 2026, signaling a...
by Collective Team | Jan 6, 2024 | Last Updated: Jan 24, 2024
For those operating with the insurance BPO model, 2024 is set to be a year full of evolution and growth. Heading into the new year, the insurance BPO market is valued at $7.75 billion, with an expected CAGR of 3.93% until 2027. This promising outlook for the insurance...
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