As insurers expand their business, many find themselves serving an increasingly diverse policyholder base whose primary language may not always be English. In order to offer a more policyholder-centric service for all policyholders, insurers are starting to partner...
The insurance sector is rapidly evolving, presenting abundant opportunities for sales advisors to broaden their horizons and capitalize on the industry’s growth. Current forecasts suggest a robust annual compound growth rate of about 9% through 2026, signaling a...
For those operating with the insurance BPO model, 2024 is set to be a year full of evolution and growth. Heading into the new year, the insurance BPO market is valued at $7.75 billion, with an expected CAGR of 3.93% until 2027. This promising outlook for the insurance...
In today’s competitive and policyholder-centric insurance industry, offering top-tier customer support over the phone is one of the best ways insurers can differentiate themselves. However, rising labor costs, a shortage of qualified talent, and other...
It’s widely known the insurance industry is currently facing unprecedented labor shortages. However, growing competition in this space means that insurance BPO providers have no choice but to employ new tactics and strategies to recruit and hire the best talent that...
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “OK”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
