by Collective Team | Mar 5, 2024 | Last Updated: Mar 6, 2024
When your insurance customers experience a claim, you want them to report it as soon as possible. You probably require prompt reporting because you know a timely FNOL is important to get the claim off to a strong start. But what about your customers? They want the...
by Collective Team | Feb 28, 2024 | Last Updated: May 22, 2024
Partnering with a specialized Insurance BPO Partner in the insurance industry offers a strategic pathway to streamline operations and redirect internal resources toward more impactful tasks. For leadership teams in insurance companies, understanding the optimal timing...
by Collective Team | Feb 23, 2024 | Last Updated: Feb 24, 2024
In the ever-changing insurance industry, insurers are constantly seeking out new ways to optimize performance and improve operational efficiencies. As the space grows more policyholder-centric, insurers need to be strategic with how they stand out from their peers and...
For many businesses, customer service sets the leaders apart from the laggards. Recent research by Accenture revealed that companies that see customer service as a value center rather than a cost center achieve 3.5 times more revenue growth than those that uphold a...
Underwriting is the lifeblood of the insurance industry. Insurance underwriting teams are responsible for analyzing risk in insurance proposals, determining policy terms, and calculating premiums on the basis of actuarial, statistical, and other background...
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