Better Process Outsourcing

Our BPO services go beyond customer service and administrative activities. We offer a full range of back office support and operational services

 

Redefine BPO

Hands-On Experience

Because we’re seasoned insurance pros who’ve worked on both sides of the carrier/vendor fence, we think beyond the routine tasks to create more efficient, cost-effective ways to perform or manage standard back-office or other operational activities. And we help you bridge the gap between technology and people, particularly your policyholders.

Meet our Team >

You Have Our Promise

We complement your technology and your operations with BPO (Better Process Outsourcing). You focus on core activities related to underwriting, claims, and sales. We focus on back-office processing tasks. You grow your business. We scale your back-office processes to accommodate that growth.

 

Our Partners

As good as we are at what we do, we can’t do it alone. That’s why we make it easy for you to work with us by working with partners we know and trust. These aren’t marketing relationships. We’re not listing our partners here to promote them. We’re including them here because we’ve worked with them for years. They’re our go-to resources for the services our customers need and the responsiveness our customers want.

Your contract with us ensures you’ll get the depth and breadth of the software, technologies, and services provided by these companies:

News & Press

Covenir Announces Partnership with Red Hawk Insurance Services

Covenir, an innovative technology-enabled start-up providing back-office transaction processing to the insurance industry, announced today their strategic partnership with Red Hawk Insurance Services, a leading provider of integration and implementation services for the P&C industry. Through the partnership, Covenir will have the ability to leverage Red Hawk’s experienced resources to implement and support the underlying technology and software that will be used as a basis for Covenir’s technology-enabled BPO services.

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Covenir Announces Partnership with Insuresoft

Covenir, an innovative technology-enabled start-up providing back-office transaction processing to the insurance industry, announced today their strategic partnership with Insuresoft, a leading provider of insurance processing solutions for the P&C industry. The alliance allows Covenir’s insurance experts to perform Business Process Outsourcing (BPO) services, leveraging Insuresoft’s Diamond System, a fully integrated industry leading suite of products that includes policy admin, claims, billing and more.

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Contact Us

We couldn’t live up to the covenant our name implies if we weren’t completely accessible to you. Please let us know how we can help your business work smarter and more successfully filling out the form below.

You can also reach us at info@covenirbpo.com or by phone at 508-471-5031.

Covenir
474 GROVE STREET
WORCESTER, MA
01605-1214