You Have Our Promise
We complement your technology and your operations with BPO (Better Process Outsourcing). You focus on core activities related to underwriting, claims, and sales. We focus on back-office processing tasks. You grow your business. We scale your back-office processes to accommodate that growth.
Our General Services Include:
- Customer Support
- Premium Support
- Underwriting Support
- Print and Distribution Support
- FNOL Intake
- Campaign Management
We take the commitments we make to you as a solemn promise, and we take it seriously. That’s why we perform all of our services with strict adherence to our Standard Operating Procedures, a manual we create with and customize for you. We monitor our performance and measure our results against our Service Level Agreements. And we report those results to you through a customized dashboard.
And we can provide a software platform, too. Insuresoft’s Diamond product can be part of an integrated solution. Or we can use yours.